Please check the frequently asked questions below before contacting us.
I purchased the app on my iPhone, how do I get it on my iPad?
- Download and open the app on your iPad
- Press the ‘More’ tab on the home screen
- Press ‘Restore Purchase’
Note: If ‘Restore Purchase’ is not shown, the full version is already unlocked.
I purchased this by accident. How do I get a refund?
To get a refund, please visit this link.
I purchased the full version but the app is still locked?
Purchases can sometimes take a while to process. To check the status, please visit this link.
Where is my data stored?
Your data is stored on your device. All processing is done locally on your device. Your data is never transmitted to third parties.
Is there a manual for the app?
Yes. Within the app, please go to ‘Help’ > ‘User Guide’.
Which devices can run the app?
- iPhone (running iOS 12 or later)
- iPad (running iOS 12 or later)
- Mac (with M1 chip or later)
We will reply to your message as soon as possible. Thank you for your patience.