FAQ

I purchased the app on my iPhone, how do I get it on my iPad?

  1. Download and open the app on your iPad
  2. Press the ‘More’ tab on the home screen
  3. Press ‘Restore Purchase’

Note: If ‘Restore Purchase’ is not shown, the full version is already unlocked.


I purchased this by accident. How do I get a refund?

To get a refund, please visit this link.


I purchased the full version but the app is still locked?

Purchases can sometimes take a while to process. To check the status, please visit this link.


Can I unlock my other devices using the same purchase?

Yes. You can unlock the full version on your iPhone, iPad and Mac (M1 chip or later) with just one purchase.


Can I share the purchase with my family?

Yes. Family Sharing is enabled. For more information, please visit this link.


Can I give the app as a gift?

Yes. The best way to do this is to send the recipient an Apple Gift Card. They can then use the gift card to purchase the full version of the app. For more information, please visit this link.


Where is my data stored?

Your data is stored on your device. All processing is done locally on your device. Your data is never transmitted to third parties.


Is there a manual for the app?

Yes. Please go to Help > User Guide in the app.


Which devices can run the app?

  • iPhone (running iOS 12 or later)
  • iPad (running iOS 12 or later)
  • Mac (with M1 chip or later)

I’ve installed the app on my Mac but it won’t open?

Please restart your Mac and try again.


Contact support

To contact support, please go to Help > FAQ > Contact Support in the app.