I purchased the app on my Android phone, how do I get it on my Android tablet?
- Install and open the app
- Press the ‘More’ tab on the home screen
- Press ‘Restore Purchase’
Note: If ‘Restore Purchase’ is not shown, the full version is already unlocked.
I purchased this by accident. How do I get a refund?
To get a refund, please visit this link.
I purchased the full version but the app is still locked?
Purchases can sometimes take a while to process. To check the status, please visit this link.
Note: All purchases are processed by Google. We have no visibility of the transaction details.
Can I unlock my other devices using the same purchase?
Yes. You can unlock the full version on your Android phone and tablet with just one purchase.
Can I give the app as a gift?
Yes. The best way to do this is to send the recipient an Google Play Gift Card. They can then use the gift card to purchase the full version of the app. For more information, please visit this link.
Where is my data stored?
Your data is stored on your device. All processing is done locally on your device. Your data is never transmitted to third parties.
Which devices can run the app?
- Android Phone (running 8.0 or later)
- Android Tablet (running 8.0 or later)
- Chromebook (running ChromeOS)
The app is running slower than usual and won’t save my work?
Please do the following and try again:
- Restart your device
- Check your device has enough storage (Settings app > General > Storage)
Report a problem
To report a problem, please go to Help > Report a Problem in the app.